Information We Collect
We collect information you provide directly to us, such as when you create an account, subscribe to our newsletter, contact us, or use our services. This may include your name, email address, phone number, and payment information for premium subscriptions.
We automatically collect certain information about your device and usage of our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers.
We may also use your information to personalize your experience, analyze usage patterns, detect and prevent fraud, and comply with legal obligations.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our website and conducting our business.
We may disclose your information if required by law, to protect our rights or property, or in connection with a business transfer such as a merger or acquisition.
Data Security and Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
We use industry-standard encryption protocols and regularly update our security practices to protect your data. Access to personal information is restricted to authorized personnel only.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.
Our website uses essential cookies for functionality, analytics cookies to understand usage patterns, and preference cookies to remember your settings and choices.
Third-Party Services and Links
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
We may use third-party analytics services, payment processors, and affiliate networks that have their own privacy policies and data collection practices.
Data Retention and Deletion
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time.
When you delete your account, we will remove your personal information from our active databases, though some information may be retained in backup systems for a limited period.
Your Rights and Choices
You have the right to access, update, correct, or delete your personal information. You may also opt out of certain communications and request a copy of the data we hold about you.
If you are located in the European Union or Brazil, you have additional rights under GDPR and LGPD, including the right to data portability and the right to object to certain processing activities.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during international transfers.
We comply with applicable data protection laws and use standard contractual clauses or other approved mechanisms for international data transfers.
Children's Privacy Protection
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Parents and guardians are encouraged to monitor their children's internet usage and help enforce this policy by instructing children not to provide personal information without permission.
Marketing Communications and Preferences
We may send you promotional emails about our services, new features, and special offers. You can opt out of these communications at any time by clicking the unsubscribe link in our emails or updating your account preferences.
Even if you opt out of promotional communications, we may still send you important service-related messages and updates about your account.
Brazilian Data Protection Compliance
As a Brazilian company, we comply with the Lei Geral de Proteção de Dados (LGPD). You have specific rights regarding your personal data, including the right to confirmation of processing, access, correction, and deletion.
You may contact our Data Protection Officer for any questions or requests related to your data rights under Brazilian law.
Business Transfers and Changes
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity. We will notify you of any such change in ownership or control of your personal information.
Any successor entity will be bound by the terms of this privacy policy unless you consent to a new policy.
Policy Updates and Notifications
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website and updating the effective date.
Your continued use of our services after any changes indicates your acceptance of the updated policy. We encourage you to review this policy periodically.
Contact Information for Privacy Matters
If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at contato@offgridplay.com or call +555130284633.
You may also write to us at: Rua Felipe Camarão, 588 - Bom Fim, Porto Alegre - RS, 90035-140, Brazil. We will respond to your inquiry within 30 days.